Returns & Exchanges Policy
At Moores Homemakers, we want you to love your home; if a piece isn't the perfect fit, you can return most items within 30 days of delivery for a refund or store credit. We ensure a seamless process to help you find the right style for your living space without any stress.
Return Process
- 1.Initiate Your Request
Log into your account or visit our returns portal with your order number and email address to select the items you wish to return.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
- 3.Ship It Back
Print your prepaid shipping label and drop the package off at any authorized carrier location, or schedule a pickup for bulky furniture items.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will issue a refund to your original payment method within 5 to 7 business days.
